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Launcher keeps crashing on startup [Fixed]



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5 replies to this topic

#1 NabuArat

NabuArat

    Dragon Novice

  • 3 posts

Posted 31 May 2013 - 01:57

As soon as I start up the launcher I get "Dragon's Prophet has stopped working" (even after running it as admin for up to a hundred times).
This error is accompanied by the following details:
 

Spoiler


Edited by NabuArat, 09 June 2013 - 00:45.


#2 Tegraze

Tegraze

    Dragon Novice

  • 3 posts

Posted 03 June 2013 - 23:34

I have the exact same problem!

I cant get any way to fix this thing :\ its giving me an headache....

650+ views and noone knows anything....

I allready sent a ticked to support and if they fix it ill share it here ;)



#3 Kyarak

Kyarak

    Community Manager

  • 4272 posts

Posted 04 June 2013 - 08:56

Are you using anything like a Mumble Overlay or Video Capture Software?

If so try disabling them


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#4 NabuArat

NabuArat

    Dragon Novice

  • 3 posts

Posted 08 June 2013 - 23:08

Are you using anything like a Mumble Overlay or Video Capture Software?

If so try disabling them

None on my end. I closed pretty much everything except explorer.exe but it doesn't seem to make a difference.

Having said that, I don't want to assume anything about other players so I only speak on my behalf.

 

EDIT: I went to facebook (for 5 minutes) to ask the EU team about this and saw 3 other people complain of having the same problem within a single post/picture. Who knows how many players are actually experiencing this...


Edited by NabuArat, 08 June 2013 - 23:11.


#5 NabuArat

NabuArat

    Dragon Novice

  • 3 posts

Posted 09 June 2013 - 00:48

The fix is updating one's graphics card driver.

Note that you will need to update all your graphics cards, including the built-in one(s).

Albeit you may only use one for the game at any given time and it makes no sense - it works.


Edited by NabuArat, 09 June 2013 - 00:48.


#6 Guest_Flux_*

Guest_Flux_*

Posted 09 June 2013 - 02:00

Thanks for posting your fix , hopefully it will work for others too. 




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